{"orderNumber":{"valueMissing":"This field is required.","tooLong":"Please check this field","tooShort":"Please check this field"},"orderEmail":{"valueMissing":"The e-mail address field is required","typeMismatch":"Please enter a valid email address","patternMismatch":"Please enter a valid email address"},"contactEmail":{"valueMissing":"The e-mail address field is required","typeMismatch":"Please enter a valid email address","patternMismatch":"Please enter a valid email address"},"contactFirstName":{"valueMissing":"This field is required."},"contactSurname":{"valueMissing":"This field is required."},"contactSubject":{"valueMissing":"This field is required."},"newsletter-popup-email":{"valueMissing":"The e-mail address field is required","typeMismatch":"Please enter a valid email address","patternMismatch":"Please enter a valid email address"},"newsletter-footer-email":{"valueMissing":"The e-mail address field is required","typeMismatch":"Please enter a valid email address","patternMismatch":"Please enter a valid email address"},"newsletter-email":{"valueMissing":"The e-mail address field is required","typeMismatch":"Please enter a valid email address","patternMismatch":"Please enter a valid email address"}}

Help

BILLING INFORMATION AND TAX

You will receive your invoice by email after you place your order. During checkout you can specify a different address for billing and for shipment.
The price of the items and the order total you see in your Shopping Bag already include any taxes, duties or import fees for your purchase.


PAYMENT CHARGES

For orders paid by credit card, Apple Pay and SOFORT,you will be charged on the date on which the package is shipped.
For Klarna “Pay later” orders, your account will be charged on the date in which your order is placed, and you will have 30 days to pay the amount.
For Klarna “Slice it” orders, you will be charged at three different times: one part at the time of the order, and for the following two parts you will be charged after 30 and 60 days respectively.
For PayPal orders, your account will be charged on the date in which your order is placed.

NEED HELP?

If you have any question or need help with your account, you may contact us to assist you.

 

We will respont to every message within 1 working day. Monday to Saturday, excluding national holidays.

CLIENT SERVICE

PhonePhone: 0 80029398
  From 9 am to 8 pm CET (from 8 am to 7 pm GMT), Monday to Saturday.


EmailE-mail
From 9 am to 8 pm, Monday to Saturday